We have included below information about which data is collected, how we process and use your data, but before we would like to explain the lawful basis on which we do so: (i) Where you sign up for any of our Services, we process your personal data in order to perform our contract with you; (ii) If we have a legitimate interest in processing data, such as online identifiers for operation purposes; (iii) We will also process your personal data where you have provided us with consent to do so.
Depending on your interaction with us or our Services, we may collect two types of data from you: Non-identifiable information, which is made available or processed through your use of the Service, to clarify, this information does not disclose your identity (“Non-Personal Data”). The Non Personal Information includes technical information transmitted by your device including the type of operating system, device type, default browser; your aggregated use of the Services; usage statistics; language and the time stamp and approximate geographical location. We use this data solely to provide and enhance our Services and to enable their operation. Individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data”), this information includes: (i) online identifiers such as IP addresses which we will use for the purpose of operating and customizing our Services; enhancing your experience, and; auditing and tracking usage statistics and traffic flow, detecting fraud, security or technical issues in connection with the Service; (ii) Search queries and browsing history which we will use for the purpose of offering relevant advertising based on the users’ searches; (iii) contact details (if voluntarily provided by you), which we will use solely for the purpose of providing you with the support you have requested or respond to your inquiry. We will process the contact history in order to improve our services, as well as resolve disputes. If we combine Personal Data with Non-Personal Data, the combined data will be treated as Personal Data.
Company and its service providers use certain cookies and other technologies (e.g. web beacons, pixels, user agent, etc.), when you use the Services. Cookies are small pieces of information that is assigned to your device. Cookies can be used for various different purposes, such as: costume and improve the services, enabling you to navigate between pages efficiently, enable automatic activation of certain features, etc. You can find more information about cookies at www.allaboutcookies.org.
We retain the data we have collected for as long as needed to provide the Service, carry out our business purpose and to comply with our legal obligations, resolve disputes and enforce our agreements, in accordance and compliance with applicable laws, or until an individual request us to delete its Personal Data, as detailed below.
Individuals have the right to know what information we hold about them and, in some cases, to have such information communicated to them. Individuals may also ask for our confirmation as to whether or not we process their Personal Data. Subject to the limitations in applicable law, individuals may also be entitled to obtain from us the Personal Data they have provided to us in a structured, commonly-used, and machine-readable format, and may have the right to transmit such Personal Data to another party.
The principal rights under applicable data protection law in relation to Personal Data are as follows: the right to access any information which is provided to us; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent (to the extent applicable).
If you wish to exercise any or all of the above rights, please download our applicable form available here and send it to our privacy team at: firstname.lastname@example.org
Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisor authority. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require) in accordance with applicable law. Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.
Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisor authority. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require) in accordance with applicable law.
Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.
The Services are not intended for children, accordingly, we do not use the Service to knowingly solicit data from children as defined under applicable law (e.g. thirteen (13) regarding US individuals and sixteen (16) regarding European Economic Area ("EEA") individuals) (collectively “Child”). We request that Children do not provide Personal Data through our Services. If you become aware or have any reason to believe that a child has shared any information with us, please contact us at: email@example.com and we take reasonable steps to ensure that such information is deleted from our files.
Kai Tak Commercial Building
317-319 Des Voeux road, Central